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Your direct connection between Hamburg city center and Cruise Terminal Steinwerder.
Use the Cruise Gate Shuttle Bus from Train-Station Veddel to get to the Cruise Center Steinwerder stress-free.
You can book your departure directly on this website and you will receive your booking confirmation immediately afterwards by mail. Please print this confirmation or show your booking when boarding the shuttle bus on your mobile.
Tickets can be booked in advance in order to reserve a seat, but you can purchase your ticket at the driver as well.
► A detailed timetable with all dates in 2020 can be found under this link to view & download ◄
The shuttle bus will operate only on days when cruise ships call at Steinwerder.
Departure at Train Station Veddel:
07:30 | 08:30 | 09:30 | 10:30 | 11:30
13:00 | 14:00 | 15:00 | 16:00 | 17:00
Departure at Cruise Center Steinwerder:
08:00 | 09:00 | 10:00 | 11:00 | 12:00
13:30 | 14:30 | 15:30 | 16:30 | 17:30
Approach & Location:
The shuttle bus will operate from/to Train Station Veddel (Two stops from Hamburg Main Station using S3/S31).
Departure will be at the HVV bus stop, bus line 254 and 354 (Exit „Harburger Chaussee/BallinStadt“).
Price (one way, per person)
Children from 7 years on & adults: € 2,50
Children age 6 and under: € 0,00
Frequently asked Questions
Is the ticket tied to a departure time? What if I am too late?
Tickets are always tied to the booked departure time and cannot be rebooked or cancelled. If you do not make it to a prebooked departure, you can buy a new ticket for a later departure.
Is it possible to pay cash directly at the bus?
No, to pay by cash is not possible. Please book and pay your transfer online in advance. This is the only way to guarantee a seat for you.
Can I pay with debit card/credit card directly at the bus?
Yes, it is possible to pay with debit card/credit card directly at the bus (VISA/MasterCard). As the bus will have to stick to the timetable you can buy your ticket until 5 minutes before departure. But please keep in mind that only tickets purchased in advance guarantee a seat. You can only buy a ticket at the bus if there are any free seats left.
Does the bus operate daily?
No, the bus will only operate when cruise ships call at Cruise Center Steinwerder.
Can tickets be given back or be cancelled?
No, tickets cannot given be back or be cancelled once booked. Bookings also cannot be changed.
Your question was not answered?
For any general questions or questions regarding the booking process please contact us directly: